ساخت مدل ارتباطی نقش ایزو در کیفیت آموزش نیروی انسانی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 کارشناسی ارشد مدیریت آموزشی، دانشگاه علوم پزشکی سبزوار، سبزوار، ایران

2 گروه حسابداری و مدیریت، واحد سبزوار، دانشگاه آزاد اسلامی، سبزوار، ایران

چکیده

زمینه و هدف: هدف از این پژوهش طراحی و تبیین مدل ارتباطی نقش ایزو در کیفیت آموزش منابع انسانی بود.
مواد و روشها: این مطالعه کاربردی و ترکیبی (کمی و کیفی) بود که با استفاده از روش نظریه داده بنیاد انجام شد. جامعه آماری پژوهش در بخش کیفی اساتید و خبرگان (10 نفر) بودند که با روش نمونه‌گیری هدفمند انتخاب شدند و در بخش کمی همه کارکنان بیمارستان امیرالمومنین تهران (370 نفر) در سال 1398 بودند که بر اساس فرمول کوکران 226 نفر با روش نمونه‌گیری تصادفی انتخاب شدند. داده‌ها با پرسشنامه محقق‌ ساخته کیفیت آموزش منابع انسانی (40 گویه) جمع‌آوری شد. روایی صوری و محتوایی ابزار توسط متخصصان تایید و پایایی آن با روش آلفای کرونباخ تایید شد. داده‌ها با روش‌های تحلیل عاملی اکتشافی و مدل‌یابی معادلات ساختاری به کمک نرم‌افزار PLS تحلیل شدند.
یافته ها: نشان داد که کیفیت آموزش منابع انسانی دارای پنج مولفه نیازسنجی آموزشی، طراحی برنامه آموزشی، اجرای فرایند آموزش، ارزشیابی فرایند آموزش و پایش فرایند آموزش بود.
نتیجه گیری: در این مدل مولفه‌های مذکور به‌ترتیب با درصد واریانس 83/11، 79/8، 84/7، 72/6 و 72/6 بیشترین تاثیر را در کیفیت آموزش منابع انسانی داشتند. همچنین مولفه‌ها توانستند باهم 70/77 درصد واریانس کیفیت آموزش منابع انسانی را تبیین کنند و مدل برازش مناسبی داشت.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Building an ISO Model of the Role of Communication in the Quality of Human Resource Training

نویسندگان [English]

  • Nasrin Mircholi 1
  • Reza dihim 2
1 Ms.C, In Educational management, Sabzevar University of Medical Sciences, Sabzevar, Iran
2 Department of Accounting and Management, Sabzevar Branch, Islamic Azad University, Sabzevar Branch, Iran
چکیده [English]

Background and objective: The current study aimed to design and explain the communication model of ISO role in human resource education quality.
Materials and Methods: This study was cross-sectional (quantitative and qualitative) that was done via Grounded theory. The statistical population of the study in the qualitative section included professors and experts (n=10) who were selected by purposive sampling method and in the quantitative section, the statistical population was all employees of Tehran Amir al-momenin Hospital (n=370) in the year 2019 that based on the Cochran formula, 226 people were selected by random sampling. Data were collected using a researcher-made questionnaire on the quality of human resources education (40 items). The face and content validity of the instrument was confirmed by experts and its reliability was confirmed by Cronbach's alpha method. The data were analyzed by exploratory factor analysis and structural equation modeling via PLS software.
Findings: The results showed that the quality of human resources education had five components of educational needs analysis, curriculum design, and implementation of the training process, evaluation of the training process and monitoring of the training process.
Conclusion: In this model, the mentioned components had the most impact on the quality of human resources education with 11.83%, 8.79%, 7.84%, 6.72% and 6.72% variance, respectively. Also, the components were able to explain 77.70% of the variance in the quality of human resources training and had a good fit model.

کلیدواژه‌ها [English]

  • Human Resources Training
  • Training Process
  • Quality of Training
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